Custom Made Furniture
Most of our furniture products are customizable as per your requirements. Tell us the change you want, we will get it done for you. Even if you have any other design in your mind, provide us a picture or drawing, and we will make it for you.
Easy Payment Options
You can shop with any of the following payment options with us: Credit Cards, Debit Cards and Netbanking. You can even opt for partial paymnet for large orders, call our customer care number to avail the same.
We provide COD facility of upto Rs 20,000 orders.
Hand Picked Products, Unmatched Quality
All our sellers and products are hand picked. We ensure that all products sold on our website are of high quality.
Our wooden furniture comes with six months warranty against manufacturing defects, termite and borers.
We strive to get our customers their products in the quickest possible time. Shipping timelines vary from product to product and are mentioned against each product.
We will deliver your new furniture to your door step, no matter which floor it is. All items are shipped through our designated reputed courier service. Customers are provided with a tracking number as soon as the order is dispatched.
What is Socktail's return process?
Easy Return and Refund
We try our best to provide you quality products with no friction delivery, still in case of any kind of manufacturing defect or transit damage which cannot be repaired on spot, we provide option of return and refund.
1. Please call our Customer Service Team on 7231 03 72 32 or send us an email on firstname.lastname@example.org mentioning your order number and the details of the item you wish to return.
2. Please pack the unused item with all accessories, tags, boxes, bags, stickers, papers and with the original Invoice.
3. We will get the package picked from your location using our shipping partners
4. Please email us the tracking number for the item being returned and send us your bank details (Account Name, Account Number, Account Type, Bank name, Branch Name and IFSC Code) for reimbursement of the payment in case payment mode was COD.
5. Upon receipt, the items will be checked for quality by our quality control team. A refund will be approved or rejected basis these quality checks and our Customer Service team will inform you on the status of your refund within 48 hrs of receipt of items.
How and when I will get refund?
1. All refunds processed are credited through the original mode of payment.
2. That means, money originally paid through bank transfer will be transferred back to your bank account and payments made by credit card will be reversed and reflect on your credit card statement. Refunds will reflect under the name of “Redolive Platforms Pvt Ltd” (our parent company).
3. You will receive an email once the refund is initiated by us. Approved refund will be initiated within 48 hrs of receipt of items.
4. From then it takes the payment gateway and the banks about 7-10 working days to credit the refund to your account.
How can I cancel my order?
Since most of our furniture is custom made for you, we accept cancellation up to 24 hours of placing the order. For orders cancelled within 24 hrs of placing the order, full amount paid will be refunded within 48 hrs to original mode pf payment. Even after 24 hours, you can give us a call on 7231 03 72 32 and find out the possibility of cancelling the order. Cancellation charges may apply for such scenarios which will be informed by our customer care executive. The refund for the balance amount will be reversed and reflect on your credit card / net banking statement within 7 to 10 working days. Refunds will reflect under the name of “Redolive Platforms Pvt Ltd” (our parent company).